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Customer work

Who we build for.

We would rather show you the work than publish numbers you cannot check. Below is who we build for and what those engagements involve. For named references and measured outcomes, ask — we will connect you to the people who lived it.

AAI iCanTax EdChimp EPA Global OrangeSky
Engagement shapes

The work we are usually brought in to do.

Different sectors, same underlying problem: high-volume, repetitive work that a team cannot keep up with, sitting across systems that do not talk to each other.

01

Contact that outgrew the team

Enquiries arriving faster than anyone can respond, follow-up calls that never happen, and no cover outside business hours.

What we deploy: VoicePro voice agents for inbound response, outbound campaigns and post-service feedback, writing outcomes back to the CRM.

VOICEPRO
02

A brand that goes quiet

Marketing owned by one or two people covering every channel, where publishing stops the moment something urgent lands.

What we deploy: SocialPro to plan the calendar, generate on-brand content and imagery, and publish across channels with approval where wanted.

SOCIALPRO
03

Hiring at a volume nobody can read

Hundreds of applications per role, screened inconsistently by whoever has an hour, with good candidates lost to the queue.

What we deploy: HirePro to screen the full pool against the role brief, score with reasoning attached, and run the pipeline through to interview.

HIREPRO
04

Knowledge locked in documents

Contracts, policies and records spread across drives, databases and applications, where finding an answer depends on knowing who to ask.

What we deploy: InfoPro to connect the sources into one retrieval layer that answers in plain language, cites the source, and respects permissions.

INFOPRO
05

Operations running on disconnected systems

Finance in one system, stock in another, people in a third — reconciled by hand, with reporting that describes last month.

What we deploy: ERPPro on a unified data model, with AI copilots across finance, inventory, procurement, CRM and HR.

ERPPRO
How we report results

Baseline first, or the number means nothing.

A percentage without a baseline is decoration. Before anything goes live we record what the process costs today — in time, in volume handled, in how long a customer waits.

  • The baseline is agreed with you before deployment
  • The measures are yours, taken from your systems
  • Results are reported against that baseline, including when they disappoint
  • We publish customer outcomes only with that customer's agreement

That is why this page does not carry a wall of statistics. Ask us for references in your sector and we will arrange the conversation.

References

Ask for the detail.

Tell us your sector and the process you care about, and we will point you at work that resembles it.

How we deliver